Delivery & Returns

Shipping

As soon as an order has completed we prepare to ship the same day if the order is received by 12pm PST (Monday - Friday) via USPS or FEDEX - depending on what service you have selected. All other orders will ship the next day. Complimentary Standard Shipping takes about 2 to 7 days for package delivery depending on your location.

Damages & Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please note your original shipping fee is not refundable and will be deducted from the refundable amount. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused with no signs of wear or damage, with tags, and in its original packaging with all items. You’ll also need the receipt or proof of purchase.

Should the returned item(s) not meet the above return guidelines, Vision Of Self has the right to deny a return and have the item re-shipped to customers.

To start a return, you can contact us at hello@discovervos.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.